By Telephone

If you're already a uOnline customer, it's worth calling your account manager directly. You'll have been given their direct line when you joined us. They'll know your account and help with everything that you need.

If you can't remember who your account manager is, don't worry. Call our support line (below) and we'll be happy to help you out. We won't keep you holding and you'll get to speak to someone who can help you straight away (no passing between departments here!).

Support line (local rate): 0845 8622 293

By Email

If you would prefer an emailed response, or haven't got time to call, please drop us an email (address below). We'll reply quickly and provide all of the information you need.

Enquiries email


If you're an existing customer, you can submit support tickets by logging into your account. You don't have to, feel free to call or email instead.

Online Support Tickets: online support